Pinnacle Hotels USA Privacy Policy

Your Privacy Is Important To Us

Pinnacle Hotels USA (Pinnacle Hotels) respects and values your rights to privacy and makes every effort to ensure that your privacy is safeguarded. The information provided to us about your website visit helps us better serve your needs.

Use Of “Cookies”

A “cookie” is a string of electronic information that your web browser uses to store information as you click from page to page on a website. Cookies have many uses: they may store your user identification and password, and they may keep track of which parts of a website have been visited. They also may be used to store information for an input form that spans more than one page. This website does not store any cookies on your hard drive. Cookies that this site generates are destroyed when you close your browser.

You may adjust your browser to deny the acceptance of cookies; (consult the instructions for your browser on how to do this) however, although doing so may affect your ability to perform transactions on the site.

Information We Collect

When you book a reservation with us, we ask for your name, address, e-mail address, phone number, fax number and credit card information. Occasionally, we may ask for information related to your travel preferences. This allows us to provide better service and make your vacation a more memorable one.

How Will We Use The Information

The information you provide will allow Pinnacle Hotels to contact you in order to confirm and provide you with any important updates regarding your reservation. If you have submitted your e-mail address to Pinnacle Hotels, we will send you e-mail messages that you have requested to receive. Occasionally, Pinnacle Hotels may also send you messages regarding discounts, specials or additional privileges that you may be entitled to if you belong to our list of e-mail subscribers. Because your privacy is important to us, you may request to be removed from our list of e-mail subscribers at any time.

Your Information Is Protected

Pinnacle Hotels takes extra care to ensure that your customer data is not used in any way that you have not approved. Pinnacle Hotels will not give any of the information that you have provided to us to other companies without your permission. You may, however, participate in special offers from other companies that we may do business with from time to time. If you wish to receive these special offers from other companies, you may choose to do so by checking the appropriate boxes when your personal information is provided to us. You may also email us at if you change your mind at a later date.

To prevent any unauthorized access, your credit card information is sent securely from your browser to our reservations office (using our secure web server and encrypted email). No credit card information is stored on the web server. We also request that you do not send us any sensitive information via e-mail. Credit card information should only be provided to us via the online reservation form, which encrypts your credit card information to ensure your security.